Acts of rudeness are on the rise in medicine. Can a civility push lead to a healthier workplace?
In the wake of a landmark year of activism, medical schools, hospitals and the research establishment are seeking to excise racial discrimination. How well have they done?
Emergency room jam-ups threaten patients, inflate costs and disrupt hospital operations. Small fixes might solve this big problem.
What can hospitals learn from Toyota and other industry icons? Four paradigm-shifting strategies that improve efficiency and care.