Quick Fix
Retail clinics are burgeoning. But whom are they really serving?
400
Number of retail clinics, also known as convenient care clinics, offering walk-in services for basic medical care (such as flu shots, physicals and strep tests) that are typically staffed by nurse practitioners, supervised by off-site physicians and located in chain stores like Wal-Mart
700
Number of retail clinics that industry leader MinuteClinics plans to open by 2008
15
Approximate maximum wait time, in minutes, at a retail clinic (some clinics offer to page shoppers when the nurse can see them)
20.2
Average wait time, in minutes, for a doctor’s appointment
90
Percentage of clinic visitors at Target who come for the care but end up shopping as well
$31
Average amount an insurer saves when a patient visits a MinuteClinic rather than a physician’s office or an urgent care facility
$40-$70
Average price of services at a retail clinic
200-500
Number of square feet a retail clinic typically occupies, replacing less-profitable departments
60
Percentage of retail clinics that do not accept insurance, making middle-class patients less likely to visit them than higher-income ($100,000 and more), convenience-craving consumers and the uninsured who cannot afford alternatives
$77
Amount, in millions, that the chain Take Care Health Systems received from venture capitalists to expand into new geographic markets in 2006



